What do patients consistently look for? The answer is simple. Speed, convenience and ease of booking. When Xcare was built we created our online scheduling feature with both the patient and clinic in mind to streamline the appointment booking process and help make it easier for patients to visit more often.

Patients can request appointments in two ways. The first being through our proprietary mobile application, which gives patients full control over their entire health care experience. They can book, manage, communicate, review and pay for treatment for all their appointments including:

• Dental
• Optometry
• Chiropractic
• Audiology
• Physiotherapy
• & Others!

The best part is, patients can manage all of this within seconds from anywhere and at anytime. With Xcare we’ve given patients the ability to manage all of their healthcare needs while on the go, because we know how busy life can get. If patients are in need of an emergency appointment, this can also be requested via the Xcare mobile app. Clinics will receive the request within seconds and once approved all appointment information and notifications will get sent to the patient automatically. Once patients have an account created on our mobile application, they can also use the same login credentials and access their account via our desktop portal. This allows patients to open and manage their account details on any desktop, laptop, or tablet should they choose to do so.

But what about new potential patients that may not yet have the mobile application? Any new patients that visit your website can utilize our online booking utility to request an appointment. This utility is integrated as button right on your website making it easily accessible for online users. As the clinic you can choose to show open time slots (pulled from your patient management system automatically) or have a general appointment request option available. Either way, patients no longer need to email you or complete a contact form with back and forth involved before getting an appointment. Within a few clicks, they can request an appointment and once accepted by your clinic staff, these appointment details will automatically sync with your patient management system and the reminders will be delivered via email and text to the patient without you having to lift a finger.

At Xcare, we’ve not only simplified the online scheduling process, but we’ve built a system which helps to save 8 to 10 hours per week for admin staff by automating miscellaneous tasks. Interested in learning more? Contact our team today to schedule your free demo with one of our specialists.